CRM Software Solution

CRM Software solution Sage 'Act for Line 50, and Act for Line 100 CRM Software, based on Act 6! CRM Software helps you manage all the tasks and information related to developing and maintaining business relationships. It effectively integrates the three most frequently used tools - a customer database, a calendar and a task list. It automates a variety of tasks small businesses face every day, including:

• Finding and contacting new prospects
• Following up with prospects and clients by telephone, fax, mail, and email
• Sending product information, proposals, and quotes
• Scheduling reminders, appointments and meetings
• Managing customers' post sales requests for service and support
• Maintaining accurate records of all contact interactions
• Generating reports for reviewing activities and client/account status
• Integrates seamlessly with Sage Line 50 and Line 100

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Features & Benefits
Act for Line 50 CRM Software will improve the efficiency of acquiring new customers

Efficient target marketing improves lead generation.
Analysis and management of the sales process ensuring valuable time and resources are not wasted.
More accurate sales forecasting facilitating better planning for the business as a whole.
Act for Line 50 CRM Software) will improve existing customer service, loyalty and revenues

All sales, marketing, service and financial data is available on one integrated system
Improve the accuracy of your customer service
All outbound communication can be targeted and managed professionally
Data on customer trends can be analysed quickly and efficiently for use in future business planning

Inexpensive, easy to use and intuitive
Tried & trusted by over 3 million customers
Can be customised to the way your business works
Can be used away from the office

System Requirements
Computer/Processor: Pentium 133 MHz or higher
Memory: 32 MB or higher (more memory improves performance)
Monitor: VGA or higher resolution
Modem: Windows-compatible modem required for auto-dialing or modem based synchronization
Microsoft TAPI-enabled phone hardware and caller ID support to auto-find contacts
Server requirement- Pentium 133 or higher and 96 Mb of Ram.

Installation Requirements:
Minimum 50 MB of free hard disk drive space
CD-ROM drive

Works with these popular applications:
E-mail: Microsoft Outlook 98, Outlook 2000, Outlook Express 5; Lotus cc:Mail, Notes 4.6 or later; Eudora Pro.

Word Processor: Microsoft Word? 95, Word 97, and Word 2000 Sage Contact Manager also contains a built-in word processor

Fax: WinFax PRO 8.03 or later; Microsoft Fax

Supported Operating Systems & Networks: Microsoft Windows 95/98/2000, NT 4.0. Novell NetWare 3.12 or later, Microsoft Networks.